Directly Different

Caring For Your Customers with Kimberly Pulito

Episode Summary

Customer care is one of the most vital parts of your business. If you don’t have customers, you don’t have a business, so it makes sense to take the responsibility of customer care very seriously! Today, you are going to hear from Kimberly Pulito, a top leader with Scentsy, who has built a strong and thriving business in part because of her excellent customer care system. Kimberly is sharing exactly what she does to serve her customers well and to keep them coming back time and time again, as well as tips on how to level up your customer service.

Episode Notes

Customer care is one of the most vital parts of your business. If you don’t have customers, you don’t have a business, so it makes sense to take the responsibility of customer care very seriously!

Today, you are going to hear from Kimberly Pulito, a top leader with Scentsy, who has built a strong and thriving business in part because of her excellent customer care system. Kimberly is sharing exactly what she does to serve her customers well and to keep them coming back time and time again, as well as tips on how to level up your customer service.